Used to be, you would build a shop, fill it with art, and
the people would come. Not anymore
The world of commerce and of buying art is very different
from back in the day. We are no longer limited to our small location and
locally known artists. An artist is competing with a much larger market these
days. Not only do we compete with local and international artists, we even
compete with forgers who undersell the real artists with their cheap knockoffs.
So how can you possibly stand apart?
With a blog of course! If you sell art online, then it
should seem natural to compliment your online shop with an online blog. I’m
talking about an Etsy, Artfire, or even self-hosted shop.
So you wonder, how can ‘wasting’ a few hours writing blog
posts possibly help your shop? I have thought of just a few good reasons, and
would love to hear any additional ones in the comments below
1 – The Total Buyer Experience
If a customer walks in shop they won’t necessarily purchase
artwork right away. They will likely browse your selection, and maybe even pick
up a few pieces for closer examination. Assuming you are the gracious host,
they will communicate with you about your art and process, and maybe even about
topics that are unrelated to your shop but rather family and life in general.
In this communication you have a unique opportunity to show them who YOU are,
as an artist, and as a person. When they finally decide to make a purchase they
are buying YOUR art after having come to know you on a somewhat personal level.
A blog replicates this experience for the potential
customer. If your customer browses your online shop, all they see are photos,
hopefully good photos, but still not quite the personal experience. They don’t
always know or understand the work that went into the artwork, the passion of
the artist, or the person behind the multi-letter URL.
If you have a related blog, then you get a chance to post
about the topics you may discuss with your customer in a physical setting. You
can blog about your passion, your inspirations, and about what drives your art
in general. You can blog about your process, give the reader a tour of your
shop, and maybe even show a tutorial (unless your process is secret). You can
also share your personal stories as you see fit.
2 – Communication with Buyers
A blog provides you with a means to communicate with your
buyers. All too often a potential customer will browse the internet and come
across your shop or site when not in a buying mood. They will admire your shop,
and then they leave.
Perhaps a week or a month later they will think ‘hm… I saw this
great handmade candleholder last week, where did I see it again?’ and they
typically have NO WAY of coming back and finding your shop.
But if you have a blog, you can provide them with the means
of return. The simplest means of inviting return, though least effective, is
providing your reader with a means to like your blog, or follow via feedburner
or RSS. I say least effective because not many check their RSS, and people tend
to delete emails that come from the same sender too frequently.
The more effective and professional means of maintaining
contact is via a newsletter styled mailing list, with an obvious and inviting
subscribe form located prominently near your header or sidebar. This ensures
that your viewer does not miss the opportunity to follow you if they feel so
inclined. If they like your work, and know they will not be spammed, they are likely
to subscribe.
If you use your email list wisely, you will create and
maintain a loyal following over time. With a regular newsletter you will be
reminding your fans that yes, you still exist, and yes, they did like your
products. After all, they chose to sign up. You give them a gentle nudge and
the means to return. Be careful not to spam your list though. Approximately once
a month makes for an ideal newsletter mailing time-frame.
3 – Search Results
On the internet, you are no longer ‘THE’ art shop in town.
Even on and art site like Etsy or Artfire, there are still many other similar
shops. By having a blog filled with well written posts using target keywords and
SEO, you give your buyers many ways to find you.
Search engines and ‘spiders’ constantly crawl the internet
looking for new content. Perhaps you fill your shop with new items on a regular
basis. Perhaps you have your core offerings and rarely add new information. If
the ‘spider’ found your shop once, how will they find you again?
If you post new blog material on a weekly basis, then you
are constantly ‘feeding’ the spiders. And if they learn that they are fed
regularly, they will return regularly. Now when a potential customer types a
related term in their search bar, your shop or blog is more likely to show up.
Therefor if you keep your posts constant and your content fresh, you will be
found on a regular basis
4 - Backlinks
Let’s not forget the importance of backlinks. When people
click outside links to find your shop, you get backlinks. Increased legitimate
backlinks helps increase your shop ranking in search engines, which then
increases the visits to your shop. Backlinks help your shop get ‘ranked’ and
getting ranked is a sign that your shop is ‘worth’ being found via searches.
When viewers read your blog and click on links back to your
shop, you not only get a valuable backlink, but you also get a viewer who is
entering your shop with a much higher interest rate. After all, if they found a
specific item in your shop by following a blog link, they are looking to see
that particular item, and thus more likely to purchase.
Backlinks don’t have to come only from item posts. You can
discuss anything relevant in your blog, and then grab the reader’s attention
with a quick conclusion such as ‘view related items in my shop’ that links to
your shop. You can also have a well-placed widget, or perhaps your most popular
item listings in the sidebar to get your readers attention.
And last but not least, you can have backlinks from OTHER
blogs. You can agree to feature a fellow shop owner’s link on your sidebar, and
they will feature your shop/blog on their sidebar. This is especially true for
the Promotional Frenzy Team. Check out the sidebar to the left of this post and
you will notice that we have a list of shop links for all the members of our
team.
5 – Item Exposure
This is something to consider if you are feeling super
adventurous. Every blog gives you the option to add a ‘page’. These are useful
for about pages and sales pages, but have you thought of gallery pages?
You’ve caught your reader’s interest, great! Now make them
realize that they really do want to see more. You can create a gallery page on
your blog where you showcase anywhere from 5 to 20 of your best or in-season
shop offerings, where each item links directly to the purchase page for the
item.
If a viewer is interested enough to read your blog, view
your gallery, and click your item link, they are likely interested in
purchasing your item. And you have just made the entire experience a lot more
personable and enjoyable for them.
Perhaps in a future post I can even show you how to create
this gallery (leave a comment if interested)
But for now, I just want to leave you with this notion: We
are artists, but we are also business owners. Sometimes you have to think
outside the box, or shop. And if a blog helps facilitate your dreams as an
artist, how can you say no?
This post was brought to you by Leah from MagicByLeah
MagicByLeah is a place where fantasy and magic come to life in polymer clay. If you'd like to read more about Leah visit her website: MagicByLeah.com
MagicByLeah is a place where fantasy and magic come to life in polymer clay. If you'd like to read more about Leah visit her website: MagicByLeah.com
This is a really great article, Leah. Thanks so much for your time spent ... wonderful job!
ReplyDeleteGreat post with tons of information...I never thought about how it gives people an easy way to remember our shop potentially, thanks!
ReplyDeleteGreat post Leah, I always knew that blogging was important, but didn't know that there were so many good reasons until now :)
ReplyDeleteWow, Leah this is great.. I see I really need to change my focus on my blog and use it more effectively with my shop!
ReplyDeleteGreat article Leah (it's me, Katie from KatersAcres)! I love all the details and information. I especially like the "interaction" that seems to be missing with our customers and can be achieved through the blog. Well done.
ReplyDeleteWonderful insights. I need to be active and informative on my blog. I do get hung-up on the 'How to's' though and when I run into a problem, I just quit. My bad. My blogging skills are considerably less than adequate.
ReplyDeleteI'm in the process of revamping my blog. I recently deleted my Etsy shop widget and added a shop page which links directly to my shop. While I realize the risk in moving my primary sales tool from my front page, my personal preference is to see blogs that are clean, well organized, and uncluttered. Personally, I don't care for too many sidebar options, hence the move. But I LOVE the idea of a gallery page and may move more in that direction. Excellent post!!!!!
ReplyDeleteGreat blog post. Thanks, and I would love the see the gallery page option.
ReplyDeleteReally insightful post Leah! I am so busted - I have been ignoring my blog! Thanks for taking the time to write this!
ReplyDeleteBlogging is critical to small businesses! Great article, thank you for writing this.
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